Withdraw & Refund Policies

Please contact the office to process any withdrawals

 

Missed/Cancelled Classes:

• If your child misses class for any reason (vacation, illness (including COVID), birthday parties etc...), we do not offer refunds, credits or make-up classes.  
• If classes are cancelled due to inclement weather, or power outages, we unfortunately do not offer refunds, credits. or make-up classes.
• The fee you have paid for the session has already been pro-rated to exclude classes that have been cancelled by Springers such as statutory holiday weekends or gymnastics competitions hosted by the club. You have not been charged for those classes.

Recreational Classes:

• Withdrawal 24 hours or more before session begins: full refund less $10.00 admin fee
• Withdrawal within the first 3 classes:  Refund for remaining classes less $10.00 admin fee (If you choose to leave a credit on file: no admin fee) Admin fee applies to all refunds, camps, birthday parties etc.
• Withdrawal after 3 classes: No refund.  Gymnastics Ontario fee cannot be refunded after 3rd class.
• No credits within the last 3 classes.
• There are no make-up classes for any reason. 
• A class change can be made free of charge only when space permits. There may be a fee for any additional class changes.

March Break Camp/Summer Camp/Winter Camp:

• Withdrawals one week or more before camp starts are subject to a $10 cancellation fee
• Withdrawals less than one week before camp starts are provided with a 50% refund or credit to another program minus a $25 administration fee.
• Withdrawals once camp has begun cannot be refunded.
• Missed days cannot be credited or transferred. 

PA Day Camp:

• Withdrawals up to 48 hours before PA Day Camp are provided with a 50% refund or credit.
• Withdrawals less than 48 hours before PA Day Camp cannot not be refunded.

Birthday Parties:

• Deposit is non-refundable if cancellation is made less than 4 weeks prior to party.
• Admin fee refund less $10.00 to process deposit

Competitive and Fundamentals Program:

• Please refer to your Springer Club Policies and Competitive Commitment Handbook, or contact the gym office.